Our Products

Your Complete Nursecall Alarm System

About our


Live-Link (Call Systems) Ltd are designers, manufacturers and installers of Wireless Radio Nurse Call Systems suitable for Nursing Homes, Residential Homes and Hospitals. Their first system was designed back in 1988.

The Complete Service

The SEEK-AID Radio Nurse Call System comprises of panels and call units with internal aerials. When a transmitter is activated, a call signal is carried by radio to the panels. Both the unit number and the cause of the alarm, standard, assistance or emergency are displayed. The sounder is triggered, emitting one of three distinct tones to indicate the urgency of the call. The volume can be set depending on the time and location.

Three types of nursecall panels are available and there are a number of peripherals including pear push leads, pull cords, air switches, pressure mats and key switches for fire doors. Pager phones can also be incorporated into the system to provide paging and speech communication.

Your Complete Nursecall Alarm System

your complete nursecall
alarm system



Over the years we have listened to feedback from customers about how hard it seems to be to monitor residents at risk of falling. Unlike a pressure mat, our sensor can’t be stepped over or avoided . We feel that the Live-Link Movement Sensor could put an end to these risks.



The perfect accessory to aid fall prevention, the Live-Link steel chair/bed plate can be connected to your Movement Sensor. The Live-Link sensor plate is ideal for monitoring somebody either sitting in their chair or as a bed sensor.

• Three Year Warranty

• Links into Movement Sensor

• Replaceable Hygienic Plastic Covers

• Stainless Steel



Visit the Live-Link Movement Sensor video channel at http://www.livelinkmovementsensor.co.uk to view our instructional videos for setting up and operating the sensor. Has proved very useful for staff training to get the most out of your aid to fall prevention.


EC01-51 Desktop Panel

At the top of the SEEK-AID price range we have the EC01-51 Desktop Panel, which can support the Dect Telephone/Pager system or just paging. This panel can also be linked into the homes computer system to enable logging of all calls. This means you can monitor the kinds of calls made and how quickly staff respond to those calls. It can be desk or wall mounted. It can be numbered up from 0-999.

This should appeal to many homes using a number system, thus enabling them to continue using their existing room numbers, saving time and money.

Three calls can be displayed at any one time, with the most urgent of these taking priority. It has a volume control with up to 7 levels
Click here for the Technical Specifications.

Product Feature:

  • The EC01-51 Desktop Panel can be desk or wall mounted. It is able to be numbered

EC01-31 Large Display Panel

The EC01-31 Large Display Panel can be attached to the wall with a bracket, and the large displayed numbers make it ideal for viewing at a distance. We recommend that this be used in the corridors or long hallways of your home. This panel also has the ability to have a battery backup facility should the homes mains power supply fail.

Product Feature:

  • The EC01-31 Large Display Panel has the largest single LED indicators in the range at 101.5cm²d

EC01-21 Control Panel

For smaller homes we have the economical EC01-21 Control Panel. This can be sat on a desk at the nurses station or inside the managers office without taking up too much room.

All panels require a 240v power supply.

Product Feature:

  • The EC01-21 Control Panel is the most economical of the range, with a single LED

EC01-12 Call Unit

Our EC01-12 Call Unit can be used either as a standalone unit or have a number of different peripheral equipment attached to it to fit every scenario. This unit can have a pear push lead connected for use in bedrooms, a pull cord for use in bathrooms and en-suites and can be used on fire doors with a key switch override or keypad override. This unit requires 4 x AA batteries. Click here to view the various peripheral equipment that can be connected to the EC01-12 unit.

Product Feature:

  • The EC01-12 Call Unit is identical to the EC01-11 Call Unit, except it has an output socket.

EC01-11 Call Unit

Our EC01-11 Call Unit is the hand held version of EC01-12. It has a call button, an assistance button and an emergency button so that a different alert can be sent to the panel depending on the seriousness of the situation. This unit requires 4 x AA batteries.

The EC01-12 unit can also be connected to the newest addition to our range, the Live-Link Movement Sensor designed to assist with fall prevention in the elderly and infirm, by sending out an alert to the panels if a resident or an elderly relative leaves their bed or room unattended. A chair sensor pad, or our Stainless Steel Chair/Bed plate, can be connected to the Sensor in order to monitor a resident or patient leaving their seat unattended. Our sensor has proved extremely popular with nursing homes and care groups throughout the United Kingdom and is praised for its discreetness, robustness and the 3 year warranty that comes with every sensor (excluding liquid damage).

Product Feature:

  • The EC01-11 Call Unit is a hand held portable unit located in close proximity to the resident

Peripheral Equipment

The use of peripheral equipment maximises the capabilities of the system, allowing it to be tailored to meet the needs of the resident and establishment.


For making calls
  • pull cords
  • pear push leads
  • pendant/wrist transmitters
  • air switches  this hand (or foot) operated, waterproof device will float in a bath, or rest on the floor in a shower
For wandering residents
  • pressure mats activates when stood on
  • bed/chair sensors activates if a resident gets up from their chair or bed
  • The Live-Link Movement Sensor for a resident getting out of bed that attempts to bypass a pressure mat
For staff
  • key switches for monitoring fire exits
  • doorbell/telephone monitors with distinctive chimes to alert appropriate staff
  • This list is by no means exhaustive.


The DECT pager phones can be incorporated into our Seek-Aid Radio Nurse Call system to provide paging and speech communication. This means that all calls made from the Seek-Aid units will appear on the DECT pager phones to alert staff.

Internal calls can be made in order for staff to easily communicate with each other making the establishment run more efficiently.

It can be connected into an ISDN line to be used as a standard telephone. Multiple base stations can be added via wireless to give maximum coverage across your site.

Product Feature:

  • Up to 8 Dect Phones can be linked together and act as Walkie Talkies between staff

Benefits of our


A radio nurse call system typically consists of a main panel receiver with a mains-operated liquid crystal display (LCD) alarm readout and several mimic panels depending on the coverage required. These panels have internal aerials which eliminate the need for wiring to an external aerial. Battery-operated transmitter units communicate back to the main receiver via radio, whereby the location and the nature of the call is displayed along with an audible tone to distinguish between standard, assistance and emergency calls. These units also have internal aerials and can either be simple, portable hand-held units, or units which allow other peripheral equipment to be connected to the system. Calls are kept on the system until they are canceled from the unit they originated from, which is a requirement of Health Authorities and Social Services Departments. The main panel receivers can also have battery back-up capability so that, in the event of mains failure, the system can remain operational for a minimum of 8 hours.

The system also monitors the units, warning if a battery is running low and that it must be replaced within 14 days. The battery life of the units is heavily dependent on their use and will vary between establishments. For example if a unit is used to make 10 calls a day, each lasting 90 seconds, battery life is typically a minimum of 12 months. If the unit is rarely used, e.g. in a sitting room, the batteries may last for a minimum of 3 years. However after this time it is recommended to replace the batteries anyway. Connections to printers and computers can be incorporated as well as integrating with other data/communications devices such as staff pagers, pager-phones, walkie-talkies and even external telephones. Previous concerns with radio nursecall systems were the occurrence of freak calls. However, with advances in radio technology and the introduction of error detection software, this problem has now been dealt with.



Radio systems offer flexibility and mobility which cannot be rivalled by a hard-wired system.  They are portable, meaning equipment can be placed where required and then moved if necessary.  This is ideal for if the room layout changes, or if occupied buildings require refurbishment.  The system simply moves with the resident.  As the system is modular, it is relatively easy and cost effective to extend, allowing the system to evolve with the needs of the establishment.


For installation of radio nursecall systems in existing homes, the main expenditure is due to the electronic technology in the equipment itself, but this is becoming more advanced and cheaper to produce.  With hard-wired systems, the main costs tend to be incurred during installation, due to necessary cabling and labour costs.  The ease of installation of radio systems means minimal disruption to residents.  Units can be pre-programmed off-site meaning that in most cases, only a few minutes of access to occupied rooms is necessary.  No redecoration is needed, saving further expenditure.  This is ideal for older buildings, where listed status may prevent the installation of a hard-wired system.  The  Plug and Play nature of a radio system means that the equipment can be bought as  Supply Only  and installed by the establishment, saving on installation costs.


As with any kind of high-tech equipment, post-installation maintenance is very important. In most establishments, the nursecall system will be one of the busiest pieces of equipment but can sometimes be overlooked.  It is therefore advised that the system is serviced regularly.  However if there was a low/medium fault i.e. a faulty room unit, this could simply be posted back and repaired or replaced without affecting the entire system.


Wakefield Council is very much involved in the innovative approach and use of Telecare Equipment. After a short research, we got in touch with Live Link, who gave a demonstration of the Live Link motion detector. This was exactly what we had been looking for. The main small challenge was getting this sensor out into use and making sure the end users were confident with this newly added piece of equipment. We put it into Care Home settings and Respite. Wakefield have been using the Live-Link for a considerable number of years now and would highly recommend them where residents might cause challenging behaviour as they are extremely robust and tamper-proof. The outcome of using the Live Link was all staff using them requested them against other motion detectors, and the feedback was they are the most reliable and responsive motion detector that is used within Telecare.

Frances Thomson,  Assertive Technology Development Manager,  Wakefield Council

Colten Care have been using the Live-Link Movement Sensor across their 21 Care Homes for the last ten years. Currently we have approximately 250 across the group. The units are linked into our Nurse Call System's and have proved to be invaluable to our staff in alerting them to residents who leave their beds or chairs. The staff are then quickly in attendance to help people who otherwise are vulnerable to falls. Delivery of the Live-Link Movement Sensor to our Care Homes is predominantly next day. It is our intention to continue to use these for the foreseeable future.

Tim Jones, Senior Buyer  Colten Care

I am truly amazed we returned a sensor back to live link which we purchased in 2010 that required a service, and it still worked with the original batteries in place, the sensors we now have in place have the movement beam and have been a real plus for us rather than the sensor mat, Tom at Live Link has supported this service since 2006 when he became our provider of our nurse call systems. Well done to Tom and everyone at Live Link and many thanks.

Jennie Marshall, Apple Tree Care Home

After the initial ""learning curve"" we have nothing but praise for the reliability, flexibility and ease of operation of the system. We would like to take this opportunity to thank you and your staff for their telephone support on the odd occasion that we needed advice.

Michael Banks, The Chestnuts, Kent

I am 100% satisfied with the overall efficiency and effectiveness of the whole system, and was also 100% satisfied with likewise the whole installation of the system. Mr Cullen worked quickly, very tidily, unobtrusively, completing all the operation in just one full day. Staff training was also satisfactory, I have no complaints whatsoever and highly recommend Live-Link in all respects.

Eunice G. Kirk, The Millfield Retirement Home, Keswick

We had to replace our Nurse Call System both at St Josephs Nursing Home and St Francis Nursing Home in Littlehampton. This is to testify to our great satisfaction with the professional way we were dealt with, the care and consideration shown to the Staff and Patients during installation, the neat job and lack of mess throughout and the continued professional way any minor queries are dealt with. All our staff agree that the new system has already proved its value.

Sister Anastasia, St Joseph's Convent, Littlehampton

Thank you for your excellent service over the last 8 years. During this time, we have ordered around 140 units which have been very effective in helping us to reduce our falls in our group. The Live-Link movement sensors are very cost effective and simple to use and hardly ever go wrong. I look forward to many more years of working together. I wish you and your team well during these most difficult of times. Best wishes.

Taki Jaffer, Brookvale Healthcare

We are a 22 bedded care home for elderly ladies & gents plus those who suffer from dementia. We have several of the new sensors in place in service users bedrooms. They are very versatile and also very reliable. Excellent all round. They give us peace of mind throughout the night & day.

Mrs A.J. Farrer, Proprietor, The Knells Country House Ltd, Cumbria